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SmartNChoice – Frequently Asked Questions (FAQs)

How long does delivery take at SmartNChoice?

We offer fast and reliable delivery across Pakistan. Orders within Karachi are delivered in just 3 days, while nationwide delivery takes around 5 working days.

Does SmartNChoice provide parcel packaging videos?

Yes! At SmartNChoice, we record a video of your parcel while packing to ensure transparency and accuracy. You can shop with complete confidence knowing exactly what’s being shipped.

Is there free delivery on SmartNChoice?

Yes, we offer FREE delivery on all orders above 2,999 PKR anywhere in Pakistan. Orders below this amount have a small, affordable delivery charge.

What is your return or exchange policy?

Customer satisfaction is our priority. If you receive a wrong or damaged item, you can request a return or exchange within 3 days of receiving your order. Contact our support team, and we’ll guide you through the process.

Which payment methods do you accept?

We accept Cash on Delivery (COD) across Pakistan. More payment options, including bank transfer and digital payments like easypaisa, Jazzcash are Available too.

How can I contact SmartNChoice customer support?

You can reach our friendly support team via WhatsApp, email, or social media. We’re here to answer all your questions and assist you with your orders.